Contact Magnus Support
We're here to help. Questions about your order, prescription, or account? Reach our team and we'll get you sorted — discreetly, like everything we do.
Email us anytime at
support@obsidianresearch.orgAlready placed an order? Please include your order number in your message so we can look into it and help you faster.
Common questions.
How does Magnus work?
Answer a few private health questions online — it takes about five minutes — and upload a photo ID. A licensed U.S. physician reviews your visit and, if appropriate, writes a prescription tailored to you. Your treatment then ships discreetly to your door, and you can track every step inside your Magnus account.
Who reviews my visit and writes the prescription?
Real, U.S.-licensed physicians — not an algorithm. Doctors are provided by Beluga Health, P.A., who decide whether treatment is appropriate. Magnus (operated by Obsidian Research Group) coordinates your order and experience but is not a medical provider.
What treatments are available, and what do they cost?
Daily Tadalafil 5mg $53.99/mo, Tadalafil 20mg $61.99/mo, Sildenafil 25mg $47.99/mo, Sildenafil 50mg $53.99/mo, Sildenafil 100mg $61.99/mo, Finasteride (oral 1mg) $69/mo, Semaglutide $199/mo, Tirzepatide $219/mo, Semaglutide Tablets $199/mo. Each treatment page states the dose and full price. Your clinician decides whether a prescription is right for you.
Is my information private and secure?
Yes. Your health data is encrypted, access-controlled, and audited. Orders arrive in plain, unmarked packaging with discreet billing — your business stays yours.
How much is shipping?
Shipping is free, fast, and discreet — plain packaging with no branding.
Can I pause or cancel?
Anytime. Clear pricing, easy pauses, and cancel whenever you like — no tricks, no traps.
How do I get started?
Start your visit online. A licensed clinician reviews your answers and decides whether treatment is right for you.
Ready to start?
Magnus is a brand owned and operated by Obsidian Research Group, Inc.
Obsidian Research Group, Inc.PO BOX 16254
Seattle, WA 98116
United States